Effective as of November 11, 2024
Carttart brings innovation and convenience to the world of diverse sectors by delivering a seamless e-commerce experience on any device. Carttart leads the multi-vertical market in breadth of offerings and accessibility on any platform, providing complete flexibility in managing and delivering solutions across edtech, healthcare, energy, real estate, and more. For individuals and businesses, Carttart operates an online web portal offering a comprehensive selection of products and services accessible on any platform that can be explored online or offline, synced across multiple devices, and easily navigated for the latest solutions.
all (“us”, “we”, or “our”) operates www.carttart.com (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to www.carttart.com and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
SERVICE means the www.carttart.com website operated by all PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) mean any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data. Coverage of this policy This Policy covers Company’s treatment of personally identifiable information (“Personal Information”) and other information about you and your computer or device that Company gathers when you are accessing the Service. We may collect Personal Information from you, as explained in more detail, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our products, services, content, and advertising, and to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described in below We do not knowingly collect or solicit Personal Information from children under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at privacy@carttart.com.
Information we collect
b. The Personal Information we collect includes third-party account credentials (for
example, your log-in credentials for Facebook, Twitter, Google or other third-party sites).
c. We also collect information associated with your use of the application in order to
make personalized recommendations. If you provide your third-party account credentials to
us, you understand some content and/or information in those accounts “Third Party Account
Information” may be transmitted into your account with us if you authorize such
transmissions, and that Third Party Account Information transmitted to the Service is covered
by this Policy.
d. We may ask for additional information such as age, gender, and interests. You can
choose not to provide us with certain information, but then you may not be able to take
advantage of many of our special features.
e. When you send gift cards or subscriptions, we may collect the information you
provide about the gift recipients, including name and email address. We will use such
information to fulfill your requests, provide the relevant service, or for anti-fraud purposes.
f. The Personal Information we collect allows us to respond to your requests, improve
our products and services, customize the advertising and content you see, and
communicate with you about new products.
g. If you do not want to receive emails from us, you may opt out of Company’s
marketing and promotional messaging by changing the ‘Email Preferences’ under ‘My
Account’ after logging in to your Carttart account. However, while you maintain an account
with Company, you will not be able to opt out of emails that send important notices, such
as communications about purchases and changes to our terms, conditions, and policies.
h. We also collect data in a form that does not, on its own, permit direct association
with any specific individual. We may collect, use, transfer, and disclose non-personally
identifying information for any purpose.
We receive and store certain types of information whenever you interact with our services.
Carttart automatically collects information on our server logs from your browser, including your
Internet Protocol (IP) address, the name and identity of your computer, mobile device, and
other devices, your operating system, browser type and version, CPU speed, connection speed,
and locale information based on your IP address. If IP addresses or similar identifiers are
considered personal information by local law, we also treat these identifiers as personal
information. Our site collects usage information, such as the number and frequency of user
visits to our website and its components, which products are added to the cart, which contests
you’ve participated in, which products and articles are accessed through our services, and the
length and time a user may spend browsing those products and articles. We use this
information to provide a personalized experience to our users and to improve our services. For
instance, if you add a product to your cart and the payment fails for some reason, we may send
you an email to complete the purchase with an alternate payment method.
i. We also collect information about your purchases and activities on the Service, which
we may use to present you with offers that we believe may be of interest to you. As part of
this use of information, we may provide non-personally identifying, aggregate information to
our Participating Publishers and other third parties about how our users, collectively, use the
Service
We track your activities to enhance your shopping experience and provide more relevant content:
● Your searches: To showcase more relevant products and results, and analyze trending
products.
● Your purchases: To verify that you have bought products you are permitted to access.
● Products you've viewed: To understand your interests and recommend more relevant items.
● Products you've added to your cart: To help personalize recommendations and optimize your
shopping experience.
● Articles or content you've read: To tailor content and offer insights or updates based on your
interests.
● Time spent browsing each product: To assess the quality of content and improve our offerings.
● Web and app pages you've visited: To track features you’ve used and suggest other features
that may interest you.
j. We send push notifications to our apps after obtaining consent from our users. These notifications
keep you updated about the latest offers, new services going live, and personalized
recommendations. You can disable push notifications at any time through the settings in the app.
k. We also track your interactions to our marketing initiatives such as which emails you
have clicked and which push notifications you have tapped on, to understand your interests
and improve our services.
l. We will also use usage information to ensure that users adhere to our Terms of Use.
For example, a user’s usage information helps us confirm that they download content, such
as products or services, only a permitted number of times or to the allowed number of
devices.
m. If you win any of our contests which are conducted on our website/apps, we will
need basic details from you such as Name, Email address, Mailing Address and Phone number
to send the gifts to you.
n. You have the right to be forgotten by Carttart. You can Deactivate your account by
visiting ‘My Profile’ under ‘My Account’ and clicking on ‘Deactivate my account’. We’ll
Deactivate your account and delete all your data from our database within 30 days from the
time we receive your deactivation request.
3.Cookie Policy
● Cookies are alphanumeric identifiers that we transfer to your computer or device to
enable our systems to recognize your browser and tell us how and when pages in our
website are visited and by how many people.
● Most browsers have an option for turning off the cookie feature, which will prevent or
limit your browser from accepting new cookies, as well as (depending on the
sophistication of your browser software) allowing you to decide on acceptance of each
new cookie in a variety of ways. You may wish to leave the cookies activated because
cookies enable you to take advantage of some of the Site’s most essential features.
4.Sharing of your personal information
● Personal Information will only be shared by Company to provide or improve our products,
services, and to contact you about our services; it will not be shared with third parties
for their marketing purposes.
● Others: We may access, read, preserve, disclose, or release Personal Information when
we believe in good faith that release is necessary to comply with law and enforce or
apply our Terms of Use; or protect the rights, property, or safety of Company, our
employees, our users, or others.
5.Security of your personal information
We allow you to limit access to your account via a password for your privacy and security. If
you access your account via a third-party site or service, you may have additional or
different sign-on protections via that third party site or service. You are responsible for
ensuring against unauthorized access to your account and Personal Information by selecting
and protecting your password and/or other sign-on mechanism appropriately and limiting
access to your computer and browser by signing off after you have finished accessing your
account.
● We use industry-standard Secure Socket Layer (SSL) software to encrypt your Personal
Information during transmission. However, because no data transmission over the
Internet is completely secure, and no system of physical or electronic security is
impenetrable, Company cannot guarantee the security of Personal Information in its
possession or the security of its servers or databases. Unauthorized entry or use,
hardware or software failure, and other factors, may compromise the security of user
information at any time.
● In the unlikely event that Company believes that the security of your Personal
Information in its possession or control may have been compromised, Company may
seek to notify you. If notification is appropriate, Company may notify you by email,
messaging to your device, or other means within 84 hours of data compromise.
6.Personal information you can access
● Company allows you to access the following information about you for the purpose of
viewing, and in certain situations, updating that information: email address, name,
location and marketing preferences. This list may change as the Service changes. The
information you can view, update, and delete may change as the Website changes. If
you have any questions about viewing or updating information we have on file about
you, please contact us at privacy@carttart.com .
● You can add or update certain personal information on your account, such as name and
email address. When you update information, however, we often maintain a copy of the
unrevised information in our records.
● Upon your written request to privacy@carttart.com , we will remove your Personal
Information from our active user database provided that (a) you are current with all
payment obligations,
(b) we do not believe it reasonably necessary to keep such
information for any pending legal action, and
(c) we are under no obligation to retain
such information. Please be aware that any unfulfilled subscriptions may be canceled
without refund and you will have to re-register in order to use the Service. It is your
responsibility to request a refund from us.
● Information you provide to Company will be collected and stored in India, and the
backup will be stored in the AWS any server. By providing personal information to
Company, you hereby consent to such collection and storage.
7.Changes to this Policy
Company may amend this Policy from time to time. Use of information we collect now is
subject to the Policy in effect at the time such information is used. If we make changes in the
way we use Personal Information, we will notify you by posting an announcement on the
Service. You are bound by any changes to the Privacy Policy when you use the Website after
such changes have been first posted.
8.Questions or Concerns
● If you have any questions or concerns regarding privacy in connection with the Service,
please send us a detailed message to privacy@carttart.com . We will make every effort
to resolve your concerns.
9.Security of Data
The security of your data is important to us but remember that no method of transmission over the
Internet or method of electronic storage is 100% secure. While we strive to use commercially
acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10.Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have
certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your
Personal Data.
If you wish to be informed what Personal Data, we hold about you and if you want it to be
removed from our systems, please email us at privacy@carttart.com .
In certain circumstances, you have the following data protection rights:
0.1. the right to access, update or to delete the information we have on you;
0.2. the right of rectification. You have the right to have your information rectified if
that information is inaccurate or incomplete;
0.3.the right to object. You have the right to object to our processing of your Personal Data;
0.4. the right of restriction. You have the right to request that we restrict the processing of
your personal information;
0.5. the right to data portability. You have the right to be provided with a copy of your
Personal Data in a structured, machine-readable and commonly used format;
0.6. the right to withdraw consent. You also have the right to withdraw your consent at any
time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests.
Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of
your Personal Data. For more information, please contact your local data protection authority in
the European Economic Area (EEA).
11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to
post a privacy policy. The law’s reach stretches well beyond California to require a person or
company in the United States (and conceivable the world) that operates websites collecting
personally identifiable information from California consumers to post a conspicuous privacy policy
on its website stating exactly the information being collected and those individuals with whom it
is being shared, and to comply with this policy.
According to CalOPPA we agree to the following:
0.1. users can visit our site anonymously;
0.2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the
home page of our website;
0.3.users will be notified of any privacy policy changes on our Privacy Policy Page;
0.4.users are able to change their personal information by emailing us at privacy@carttart.com
Our Policy on “Do Not Track” Signals: We honor Do Not Track signals and do not track, plant cookies,
or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is
a preference you can set in your web browser to inform websites that you do not want to be
tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of
your web browser.
12. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you are entitled to learn what data we collect about you, ask to
delete your data and not to sell (share) it. To exercise your data protection rights, you can make
certain requests and ask us:
0.1. What personal information we have about you. If you make this request, we will
return to you:
0.0.1. The categories of personal information we have collected about you.
0.0.2. The categories of sources from which we collect your personal information.
0.0.3. The business or commercial purpose for collecting or selling your personal information.
0.0.4. The categories of third parties with whom we share personal information.
0.0.5. The specific pieces of personal information we have collected about you.
0.0.6. A list of categories of personal information that we have sold, along with the category
of any other company we sold it to. If we have not sold your personal information, we will
inform you of that fact.
0.0.7. A list of categories of personal information that we have disclosed for a business purpose,
along with the category of any other company we shared it with.
Please note, you are entitled to ask us to provide you with this information up to two times in a
rolling twelve-month period. When you make this request, the information provided may be
limited to the personal information we collected about you in the previous 12 months.
0.2. To delete your personal information. If you make this request, we will delete
the personal information we hold about you as of the date of your request from our
records and direct any service providers to do the same. In some cases, deletion may
be accomplished through de-identification of the information. If you choose to delete
your personal information, you may not be able to use certain functions that require
your personal information to operate.
0.3. To stop selling your personal information. We don’t sell or rent your
personal information to any third parties for any purpose. We do not sell your
personal
information for monetary consideration. However, under some circumstances, a
transfer of personal information to a third party, or within our family of companies,
without monetary consideration may be considered a “sale” under California law. You
are the only owner of your Personal Data and can request disclosure or deletion at any
time.
If you submit a request to stop selling your personal information, we will stop making such
transfers.
Please note, if you ask us to delete or stop selling your data, it may impact your experience with
us, and you may not be able to participate in certain programs or membership services which
require the usage of your personal information to function. But in no circumstances, we will
discriminate against you for exercising your rights.
To exercise your California data protection rights described above, please send your request(s)
by email: privacy@carttart.com.
Your data protection rights, described above, are covered by the CCPA, short for the California
Consumer Privacy Act. To find out more, visit the official California Legislative Information
website. The CCPA took effect on 24/04/2018.
13. Terms and Conditions for Online Payment
The Terms and Conditions contained herein shall apply to any person (“Applicant”) using the
services for making Application through an online payment gateway service (“Service”) offered
by Payment Gateway Service provider, through Carttart website i.e. https://www.Carttart.com
Each Applicant is, therefore, deemed to have read and accepted these Terms and Conditions.
Privacy Policy
Carttart respects and protects the privacy of the individuals that access the information and use
the services provided through them. Individually identifiable information about the person is not
willfully disclosed to any third party without first receiving the person’s permission, as covered in
this Privacy Policy.
Please be aware, however, that Carttart will release specific personal information about the
persons, if required to do so in the following circumstances
a) in order to comply with any valid legal process such as a search warrant, statute,
or court order, or
b) if any of person’s actions on Carttart ‘s website violates the Terms of Service
or any of Carttart ‘s guidelines for specific services, or
c) to protect or defend Carttart ‘s legal rights or property, the Carttart site, or
Carttart Applicants; or
d) to investigate, prevent, or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the security, integrity of
Carttart
website/offerings.
14. General Terms and Conditions for Online-Payments
Once an Applicant has accepted these Terms and Conditions, he/ she may register and avail
the Services.
Carttart’s rights, obligations, undertakings shall be subject to the laws in force in India, as
well as any directives/ procedures of Government of India, and nothing contained in these
Terms and Conditions shall be in derogation of Carttart ‘s right to comply with
any law enforcement agencies request or requirements relating to any Applicant’s use of the
website or information provided to or gathered by Carttart with respect to such use. Each
Applicant accepts and agrees that the provision of details of his/ her use of the Website to
regulators or police or to any other third party in order to resolve disputes or complaints which
relate to the Website shall be at the absolute discretion of Carttart.
If any part of these Terms and Conditions are determined to be invalid or unenforceable pursuant
to applicable law including, but not limited to, the warranty disclaimers and liability limitations
set forth herein, then the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent of the original provision and the
remainder of these Terms and Conditions shall continue in effect.
These Terms and Conditions constitute the entire agreement between the Applicant and
Carttart.
These Terms and Conditions supersede all prior or contemporaneous communications and
proposals, whether electronic, oral, or written, between the Applicant and Carttart.
A printed version of these Terms and Conditions and of any notice given in electronic form
shall be admissible in judicial or administrative proceedings based upon or relating to these
Terms and Conditions to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.
The entries in the books of Carttart and/or the Payment Service Providers kept in the ordinary
course of business of Carttart and/or the Payment Service Providers with regard to transactions
covered under these Terms and Conditions and matters therein appearing shall be binding on the
Applicant and shall be conclusive proof of the genuineness and accuracy of the transaction.
15. Limitation of Liability
Carttart has made this Service available to the Applicant as a matter of convenience. Carttart
expressly disclaims any claim or liability arising out of the provision of this Service. The
Applicant agrees and acknowledges that he/she shall be solely responsible for his/ her conduct
and that Carttart reserves the right to terminate the rights to use the Service immediately
without giving any prior notice thereof.
Carttart and/or the Payment Service Providers shall not be liable for any inaccuracy, error or
delay in, or omission of
(a) any data, information or message, or
(b) the transmission or
delivery of any such data, information or message; or
(c) any loss or damage arising from or
occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption
in any such data, information or message. Under no circumstances shall Carttart and/or the
Payment Service Providers, their employees, directors, and their third- party agents involved
in processing, delivering or managing the Services, be liable for any direct, indirect,
incidental, special or consequential damages, or any damages whatsoever, including punitive
or exemplary arising out of or in any way connected with the provision of or any inadequacy
or deficiency in the provision of the Services or resulting from unauthorized access or
alteration of transmissions of data or arising from suspension or termination of the Services.
Carttart and the Payment Service Provider(s) assume no liability whatsoever for any
monetary or other damage suffered by the Applicant on account of:
(I) the delay, failure, interruption, or corruption of any data or other information transmitted in
connection with use of the Payment Gateway or Services in connection thereto; and/ or
(ii) Any interruption or errors in the operation of the Payment Gateway.
The Applicant shall indemnify and hold harmless the Payment Service Provider(s) and
Carttart and their respective officers, directors, agents, and employees, from any claim or
demand, or actions arising out of or in connection with the utilization of the Services.
The Applicant agrees that Carttart or any of its employees will not be held liable by the
Applicant for any loss or damages arising from your use of, or reliance upon the information
contained on the Website, or any failure to comply with these Terms and Conditions where
such failure is due to circumstance beyond Carttart ‘s reasonable control.
16.Miscellaneous Conditions:
The Applicant agrees, understands and confirms that his/ her personal data including without
limitation details relating to debit card/ credit card transmitted over the internet may be
susceptible to misuse, hacking, theft and/ or fraud and that Carttart or the Payment Service
Provider(s) have no control over such matters.
Although all reasonable care has been taken towards guarding against unauthorized use
of any information transmitted by the Applicant, Carttart does not represent or guarantee
that the use of the Services provided by/ through it will not result in theft and/or
unauthorized use of data over the internet.
Carttart, the Payment Service Provider(s) and its affiliates and associates shall not be liable,
at any time, for any failure of performance, error, omission, interruption, deletion, defect,
delay in operation or transmission, computer virus, communications line failure, theft or
destruction or unauthorized access to, alteration of, or use of information contained on the
Website.
The total e-payment online transactions are executed using state of the art technology (SSL)
to ensure secured transaction. Carttart shall not be liable for any failure by the applicant or
third-party making payment of Fees to properly protect data from being seen on their screen
by other persons or otherwise obtained by such persons, during the online payment process or
in respect of any omission to provide accurate information in the course of the online
payment process.
17. Debit/Credit Card, Bank Account Details
The Applicant agrees that the debit/credit card details provided by him/ her for use of the
aforesaid Service(s) must be correct and accurate and that the Applicant shall not use a
debit/ credit card, that is not lawfully owned by him/ her or the use of which is not
authorized by the lawful owner thereof. The Applicant further agrees and undertakes to
provide correct and valid debit/credit card details.
The Applicant may pay his/ her application/ subscriptions fees to Carttart by using a debit/credit
card or through online banking account. The Applicant warrants, agrees and confirms that when
he/ she initiates a payment transaction and/or issues an online payment instruction and provides
his/ her card / bank details:
The Applicant is fully and lawfully entitled to use such credit / debit card, bank account for
such transactions;
The Applicant is responsible to ensure that the card/ bank account details provided by him/
her are accurate;
(iii) The Applicant authorizes debit of the nominated card/ bank account for the payment of fees
selected by such Applicant along with the applicable Fees.
The Applicant is responsible to ensure that sufficient credit is available on the nominated
card/ bank account at the time of making the payment to permit the payment.
18.Transaction Charges
Carttart does not charge any processing fee or service charge from the Applicants for online
payment. However, applicants have to bear the necessary transaction charge plus service tax
applicable for online payment of Application/ Subscriptions fee. This charge will be taken by epayment
solution provider for giving this service. Charges are mentioned in Carttart payment Portal
where Applicant proceeds for online payment.
19.Payment Gateway /Net Banking Disclaimer
The Service is provided in order to facilitate access to pay Application/ Subscriptions fee online.
Carttart or the Payment Service Provider(s) do not make any representation of any kind, express
or implied, as to the operation of the Payment Gateway other than what is specified in the
Website for this purpose. By accepting/ agreeing to these Terms and Conditions, the User
expressly agrees that his/ her use of the aforesaid online payment Service is entirely at own risk
and responsibility of the User.
20.Refund and Cancellation Policy
Refund: In the event there is any claim for refund by the Applicant for any reason
whatsoever, such Applicant shall immediately approach Carttart with his/ her claim details
and claim refund from Carttart alone. Such refund (if any) shall be made only by Carttart via
payment gateway or by means of a demand draft or such other means as Carttart deems
appropriate, in line with their policies and rules. No claims for refund shall be made by any
Applicant to the Payment Service Provider(s) and in the event such claim is made it shall not
be entertained.
In these Terms and Conditions, the term “Refund” shall mean, approved and settled credit
card or net banking transaction(s) for payment of fees.
Refund for fraudulent/duplicate transaction(s): The Applicant shall directly contact Carttart
for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent
individual/party and such issues shall be suitably addressed by Carttart alone in line with
their policies and rules.
Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s
webpage, that is linked to the Website, is experiencing any server related issues like ‘slow
down’ or ‘failure’ or ‘session timeout’, the Applicant shall, before initiating the second
payment, check whether his/her Bank Account has been debited or not and accordingly
resort to one of the following options:
(i) In case the Bank Account appears to be debited, ensure that he/ she does not make
the payment twice and immediately thereafter contact Carttart via e-mail or any other mode
of contact as provided by Carttart to confirm payment.
(ii) In case the Bank Account is not debited, the Applicant may initiate a fresh
transaction to make payment.